{"id":493,"date":"2021-10-17T02:17:36","date_gmt":"2021-10-17T06:17:36","guid":{"rendered":"https:\/\/www-new2022.chezcora.com\/?page_id=493"},"modified":"2026-03-03T13:46:02","modified_gmt":"2026-03-03T18:46:02","slug":"terms-loyalty","status":"publish","type":"page","link":"https:\/\/www.chezcora.com\/en\/programme-fidelite\/conditions-fidelite\/","title":{"rendered":"Terms and conditions of the loyalty program"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Cora loyalty program<\/h2>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Terms and Conditions<\/h3>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>The Program offers its members the possibility to accumulate points and rewards for use in Cora participating restaurants.<\/li>\r\n<li>The Program is the property of Coramark inc. (hereinafter \u201cCora\u201d) that may at any time and without notice: (a) modify elements of the Program; (b) refuse to issue a card to a customer who fails to follow the registration procedures; and (c) in cases of reasonable doubt, withdraw or cancel the card and the accumulated points and rewards of members who have abused their privileges, refused to comply with Program terms and conditions or made a false statement.<\/li>\r\n<li>Cora se r\u00e9serve le droit de modifier unilat\u00e9ralement toute modalit\u00e9 du programme sur pr\u00e9avis \u00e0 ses membres d\u2019au moins 60 jours et d\u2019au plus 90 jours.\u00a0Le membre disposera alors de ce d\u00e9lai pour utiliser ses points et r\u00e9compenses accumul\u00e9s.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p><strong>Le programme est offert dans tous les\u00a0restaurants Cora d\u00e9jeuners et d\u00eeners au Canada.<\/strong><br \/>\u00a0<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Adhesion and activation<\/h3>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Ask for your card when you go to the cash of a participating restaurant. You will be given a pre-activated card. Adhesion to the Program is free and no purchase is necessary.<\/li>\r\n<li>You may start accumulating points and rewards as soon as you receive your pre-activated card in the restaurant.<\/li>\r\n<li>Only individuals aged 14 and over can join the program. You may be required to provide photo identification and\/or date of birth.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Card<\/h3>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Only one card per member. The card is free.<\/li>\r\n<li>The card is not a credit card. It is the property of Cora which may, at its sole discretion, revoke the card at any time.<\/li>\r\n<li>Members must advise Cora of any changes in their personal information. Cora reserves the right to cancel cards with incomplete or incorrect member information.<\/li>\r\n<li>Responsibility for reporting a lost or stolen card to Cora belongs to the member. Once informed of the loss or theft, Cora will deactivate the card and transfer accumulated points and rewards to the new card the member will receive. Cora is not liable for any account transactions that occurred between a card\u2019s loss or theft and when said loss or theft is reported to Cora.<\/li>\r\n<li>A member can view the balance on his card account on line at <a href=\"https:\/\/www.chezcora.com\/en\/loyalty-program\/\">www.chezcora.com\/en\/loyalty-program\/<\/a>.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Accumulation of points\/rewards<\/h3>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>To accumulate points or rewards in their account, a member has, when making a purchase at a participating restaurant, to show his valid card at the cash, before the transaction\u2019s end.<\/li>\r\n<li>The member who forgets his card has to go to the cash before leaving the restaurant so as to ensure his points are added to his account; however, if the member\u2019s profile cannot be found, the member will have 30 days to return to the same restaurant with his card and the sales slip to get his points balance adjusted.<\/li>\r\n<li>Points accumulate at the rate of 10 point per dollar spent on an admissible purchase. Points are calculated on the total net amount before taxes shown on the sales slip. For promotional offers, Cora may offer bonus points with the purchase of certain products. Rewards are offered from time to time in accordance with the terms and conditions of the promotional offer then in force.<\/li>\r\n<li>No points are issued for purchases of the following products and services: gift cards and other prepaid cards, donations and any items excluded in future or items forbidden by law. Points will be issued to a Cora gift-card holder who uses it to pay for his purchases. No point will be issued to a member for the portion of the invoice he pays by using points. Cora reserves the right at all times, to add or exclude, at its sole discretion, eligible items for points.<\/li>\r\n<li>Should a member\u2019s card not be used for any purchase, use of points or rewards for a period of 24 consecutive months or the member cancel the card, all accumulated points and rewards in the member\u2019s account will be automatically cancelled.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Use of points\/rewards<\/h3>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>In order to use his accumulated points and rewards, a member must register on line at <a href=\"https:\/\/www.chezcora.com\/en\/loyalty-program\/\">www.chezcora.com\/en\/loyalty-program\/<\/a> and complete a profile by providing certain information, including an email address. An account will be automatically created upon registration.<\/li>\r\n<li>To do so, present your valid card before paying for the transaction and ensure that your profile is duly completed on <a href=\"https:\/\/www.chezcora.com\/en\/loyalty-program\/\">www.chezcora.com\/en\/loyalty-program\/<\/a>\u00a0so as to use the balance of points in the account to pay, in whole or in part, for purchases in a participating restaurant or to use a reward.<\/li>\r\n<li>Points will be converted as follows: 400 points for $1 of purchase.<\/li>\r\n<li>Accumulated points and rewards with respect to any purchase can only be used when they have been duly credited to the member\u2019s account and only on a later transaction.<\/li>\r\n<li>A member is not required to use his points or rewards. He can accumulate them. However, a reward must be used within three (3) months of the day of its issue.<\/li>\r\n<li>When points are used for payment, these points are deducted from the member\u2019s account. Unused points remain in the account and count for the next transaction. When a reward is used, said reward is removed from the member\u2019s account.<\/li>\r\n<li>Program points and rewards cannot be transferred, converted into cash or sold. Points and rewards can only be accumulated by the member.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Generalities<\/h3>\r\n\r\n\r\n\r\n<p>By adhering to the Program, using his card, logging on to access his account or earning and using points or rewards or otherwise participating in the Program, each member acknowledges having read and understood these terms and conditions and Cora confidentiality policy and agrees to be bound by them and any amendments that could be made to them from time to time.<\/p>\r\n\r\n\r\n\r\n<p>Any member no longer wishing to participate in the Program must send us a letter requesting that his adhesion be terminated. The letter must be mailed to the following address:<\/p>\r\n\r\n\r\n\r\n<p>Cora Franchise Group<br \/>Loyalty program<br \/>16 Sicard Street, suite 50, Ste-Th\u00e9r\u00e8se, J7E 3W7<\/p>\r\n\r\n\r\n\r\n<p>The member\u2019s account will be closed within thirty (30) days of receipt of the letter. Any earned points or rewards will be cancelled without compensation, and the card will no longer be valid.<\/p>\r\n\r\n\r\n\r\n<p>In the event of a breakdown of the systems required to manage points or rewards or of their unavailability, or of any other unforeseeable circumstances or force majeure, Cora may suspend the issue or use of points or rewards, without incurring any liability.<\/p>\r\n\r\n\r\n\r\n<p>Cora ensures the confidentiality and security of all personal information collected in accordance with its\u00a0<a href=\"https:\/\/www.chezcora.com\/en\/privacy-policy\/\">privacy policy.<\/a>\u00a0Cora can use the data collected at its discretion provided no personal information is transmitted or the security and confidentiality of the personal information is protected. All necessary measures were taken to ensure the accuracy of the information in these terms and conditions. Cora rejects all liability arising from any error or omission.<\/p>\r\n\r\n\r\n\r\n<p>The French version of these terms and conditions prevails over its English translation.<\/p>","protected":false},"excerpt":{"rendered":"<p>Programme fid\u00e9lit\u00e9 Cora Modalit\u00e9s Le programme offre \u00e0 ses membres la possibilit\u00e9 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":57,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-493","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conditions et modalit\u00e9 du programme fid\u00e9lit\u00e9 &#8211; Cora D\u00e9jeuners et d\u00eeners<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.chezcora.com\/en\/loyalty-program\/terms-loyalty\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions et modalit\u00e9 du programme fid\u00e9lit\u00e9 &#8211; 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